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What is Negotiation?

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

Negotiation can be a win-win or a win-lose situation. The goal of negotiation is usually to achieve a win-win situation, where both parties feel that they have gained something of value.

What’s Included in the Negotiation Skills Course?

This online negotiation skills course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Course Duration

  • 1 – 2 Hours

Course Modules

  • What is Negotiation?
  • The Key Negotiation Stages and skills
  • Negotiating Positions
  • The Negotiation

Key Features

  • Instant Access
  • Instant Certificate
  • Created by Industry Experts
  • CPD Approved
  • Fully Online Course & Test
  • Full Online Video Course
  • 1 – 2 Hours Duration
  • No Expiry Date


  • CPD (2 Units)

Passmark Required

  • 70%

System Requirements

The minimum you need to get started:

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)
  • You can also use your phone or tablet