What is the Level 4 Diploma in Facilities Management? This IWFM Level 4 Diploma in Facilities Management will give learners a broad understanding of the profession and provide the skills needed to complete complex, non-routine tasks within workplace and facilities management. It also provides learners with the full package of skills, knowledge and understanding at... Read more »
What is IWFM Level 4 Certificate in Facilities Management? This IWFM Level 4 Certificate qualification is the most appropriate level for learners to gain a rounded knowledge in essential Facilities Management competences and those seeking to consolidate their skills and knowledge to gain sustainable employment in the Facilities Management sector. It also provides leaners with... Read more »
What is IWFM Level 4 Award in Facilities Management? This IWFM Level 4 Award in Facilities Management qualification can provide a stepping stone to completing the certificate to develop your knowledge further at the same level or an award or certificate at a higher level. It also provides learners with a succinct overview of the... Read more »
Learn How to Present with this Presentation Skills Course Giving a successful presentation can be one of the hardest parts of many people’s jobs. Ultimately preparation will be the key to success when it comes to giving a presentation. How do you make sure you are prepared enough? What about the structure? The content? How... Read more »
What is Customer Service? Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering... Read more »
What is Level 4 NVQ Diploma in Customer Service? The Level 4 NVQ Diploma in Customer Service qualification provides nationally recognised qualifications for anyone wishing to develop and implement customer-service strategies for their team, department or organisation. Awarding Body The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the... Read more »
What is Level 3 Diploma in Customer Service? The Level 3 Diploma in Customer Service qualification provides a nationally recognised qualification for anyone working in a customer-facing role. Awarding Body The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification... Read more »
What is Level 2 Diploma in Customer Service? The Level 2 Diploma in Customer Service course provides a nationally recognised qualification for anyone working in a customer-facing role. Awarding Body The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification... Read more »
Who is the ILM Level 4 NVQ Diploma in Management For? The ILM Level 4 NVQ Diploma in Management course is designed for people who are currently in or aspiring to hold management positions. The course is suitable for managers who are responsible for a team, a department or a project, and who want to... Read more »
What is Level 4 NVQ in Business Administration? This Level 4 NVQ in Business Administration qualification is aimed at candidates who are developing, implementing and monitoring administrative services within their organisation. It will support candidates’ progression in the workplace, particularly at management level, through the development of high level administrative skills. Awarding Body The awarding... Read more »
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