Level 2 Diploma in Customer Service

What is Level 2 Diploma in Customer Service? The Level 2 Diploma in Customer Service course provides a nationally recognised qualification for anyone working in a customer-facing role. Awarding Body The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification... Read more »

ILM Level 4 NVQ Diploma in Management

Who is the ILM Level 4 NVQ Diploma in Management For? The ILM Level 4 NVQ Diploma in Management course is designed for people who are currently in or aspiring to hold management positions. The course is suitable for managers who are responsible for a team, a department or a project, and who want to... Read more »

Level 4 NVQ Diploma in Business Administration

What is Level 4 NVQ in Business Administration? This Level 4 NVQ in Business Administration qualification is aimed at candidates who are developing, implementing and monitoring administrative services within their organisation. It will support candidates’ progression in the workplace, particularly at management level, through the development of high level administrative skills. Awarding Body The awarding... Read more »

Level 3 Diploma in Business Administration

What is Level 3 Diploma in Business Administration? The Level 3 Diploma in Business Administration qualification provides a nationally recognised qualification for anyone working in an administrative role with some knowledge and experience of administration systems. Awarding Body The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the Office... Read more »

Level 2 Diploma in Business Administration

What is Level 2 Diploma in Business Administration? The Level 2 Diploma in Business Administration qualification aims to give an introduction to the roles and functions of a team leader and explores issues such as accountability, authority limitations, motivating teams and planning and monitoring their work. Awarding Body The awarding body for this qualification is... Read more »

ILM Level 3 Diploma in Leadership & Management

Who is the ILM Level 3 Diploma in Leadership & Management For? This ILM Level 3 Diploma in Leadership & Management qualification is ideal if you are have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next... Read more »

ILM Level 3 Certificate in Leadership & Management

Who is the ILM Level 3 Certificate in Leadership & Management For? This ILM Level 3 Certificate in Leadership & Management qualification is ideal if you are have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next... Read more »

ILM Level 3 Award in Leadership & Management

Who is the ILM Level 3 Award in Leadership & Management For? This ILM Level 3 Award in Leadership & Management qualification is ideal if you are have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next... Read more »

ILM Level 2 Certificate in Leadership & Team Skills

What is ILM Level 2 Certificate in Leadership & Team Skills? The ILM Level 2 Certificate in Leadership and Team Skills qualification focuses on communication, working with people, providing direction and getting results. Whatever your sector or management style, ILM Level 2 is a valuable certification to achieve. Who is the ILM Level 2 Certificate... Read more »

ILM Level 2 Award in Leadership & Team Skills

What is ILM Level 2 Award in Leadership & Team Skills? The ILM (Institute of Leadership and Management) Level 2 Award in Leadership and Team Skills is a course designed to help individuals develop their leadership and teamwork abilities. The ILM Level 2 qualification is designed to provide learners with the skills and knowledge needed... Read more »