About The Annual Training Provider of the Year Award
It is our mission to provide the best resource for researching, locating, comparing and booking accredited occupational health and safety courses, construction site safety and other essential workplace training and qualifications in the United Kingdom.
This prestigious annual training provider award recognises and celebrates standards of excellence and acknowledges training providers which consistently deliver high-quality training while excelling in all related business operations.
Training Award Criteria
Training providers are awarded marks based on a number of key factors including the quality of the following key areas:
- instructor / tutor competence & experience
- course materials
- value for money
In addition to the above quality ratings the following business administration elements are also considered:
- Feedback and customer reviews
- Accurate and informative communications
- Speedy issue of client certificates
- Percentage of courses cancelled during the year
- Detailed and timely course schedule provision
- Professional management of invoicing
Feedback and Customer Reviews
As feedback and customer reviews is the key influencer for the award, sitting at over half of the participating requirements, it’s also important to recognise quality training, instructors, course materials, course venue and ultimately, value for money.
Our ‘Training Provider of the Year Award’ is the first award of its kind and we look forward to entrants using the accolade to help to raise company profiles, recognise and celebrate achievements of their training teams and satisfied delegates. We aim to help improve customer experiences, help training providers to retain loyal clients and enhance their reputations.
Who Can Enter?
Free entry is offered for all training providers advertising courses on our website. If you would like to enter the award or you require more information please call 0808 1966 830 to speak with James Cook.