Filter By...

What is the Incident Investigation Course?

This Incident Investigation course is based on two formal guidance documents:

  • British Standard BS 45002-3:2028 Occupational H&S management systems – General guidelines for the application of ISO45001, Part 3: Guidance on incident investigation
  • The well renowned, UK HSE HSG245 Investigating accidents and incidents Guidance

What’s Included in the Online Incident Investigation Course?

The Incident Investigation course is delivered online over by via tutor-led remote training session via Zoom. However, you will also be given access to the online Learning Zone before the course where you can get ahead of the learning material and access the free documentation.

Course Objective

The main objective of this incident investigation training course is to ensure organisations are properly prepared to manage, evaluate and improve their response to incidents.

Course Content

1). Pre Incident Phase

  • Emergency preparedness (communication, competence, scenario planning)
  • First Aid Needs Assessment
  • Incident procedures
  • Reasons for investigations
  • Performance Influencing Factors (PIFs) that can contribute to incidents
  • Cognitive bias in investigations

2). Incident Phase

  • Incident response
  • The process for investigating incidents
  • Types of evidence (Physical, Verbal, Written)
  • Interview techniques and barriers to effective interviews
  • Document review

3). Post Incident Phase

  • Non-conformity recording and reporting
  • Improvement – Remedial action plans


  • Pre-course 30 Question Self-assessment
  • Post-course 30 Question Assessment, 28 to Pass over 30 minutes


Training provider certificate.

Additional Bonus Content

Course attendees will also receive:

1). Written integrated ISO45001:2018 & ISO14001:2015 procedures

  • Emergency Preparedness Procedure
  • Investigation Procedure
  • Internal Audit Procedure
  • Document Control Procedure
  • Non-conformity Procedures

2). Exercise and Testing template (scenario training)

3) Four Part Adverse event Report and Incident investigation forms:

  • Part 1: Overview
  • Part 2: Initial assessment
  • Part 3: Investigation information gathering
  • Part 4: Risk control action plan)

4). Near miss report form

5). Incident reporting Tool Box Talk